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Important Information for Sightseeing Tours -
Scheduled
Sightseeing
- Tips are not
included. These are at your discretion.
- Children
travelling free may not be entitled to meals and
must be carried on the lap of accompanying
adults if no seats are available.
- Suppliers of
sightseeing tours reserve the right to ask any
person to withdraw from any tour if they deem
their acts or conduct offensive or a nuisance to
other passengers and there shall be no further
liability.
- Suppliers of
sightseeing tours decline any responsibility for
articles forgotten or lost in their vehicles.
- Pick up times
from hotels and duration of all tours are
approximate and may be subject to traffic
conditions.
- Where hotel
pick-up is offered, suppliers will pick up from
the majority of major hotels in the city, but
not necessarily from all hotels.
- If the supplier
is unable to pick you up from your requested
hotel, an alternative pick-up point will be
suggested.
- Suppliers of
sightseeing tours reserve the right to alter
itineraries or to cancel the tours at short or
no notice for any reason.
- Where it is
necessary to cancel the tour, you will be
offered at least one of the following options:
- To join the
requested tour at an alternative time or at an
alternative date.
- To join an
alternative tour.
Please ensure you are at your departure point 15
minutes prior to your tour start time
Private
Transfers and Tailor-Made Sightseeing Tours
• Porterage is not
included.
• Tips are not
included.
• For services where
you have luggage with you, it is your responsibility
to ensure that a large enough vehicle is booked to
accommodate all luggage. If you bring extra luggage
that cannot fit in the vehicle, you will need to
cover any additional costs incurred in transferring
your luggage.
• For services
beginning at airports, stations or ports, it is your
responsibility to ensure that you wait for your
Driver or Representative at the appointed meeting
point as detailed on your voucher.
• Should you not be
able to locate your Driver or Representative at the
start of a service, it is your responsibility to
call the relevant telephone number as shown on your
Extra Information sheet before making alternative
arrangements.
• For services
beginning from accommodation, please ensure that you
are waiting at the appointed meeting point, as shown
on your voucher, at least 5 minutes prior to your
confirmed pick up time.
• Tailor-made
sightseeing with a Driver and a Local Guide does not
include any entrance fees. Local Guides enter many
attractions free of charge, but where you require
your Guide to accompany you into an attraction, you
may be asked to cover the Guide's entrance fee as
well as your own.
• Where available,
tailor-made sightseeing may be conducted with a
Driver providing the commentary whilst driving. You
should note that although drivers are able to give
commentary while driving, they may not be able to
park the vehicle and accompany you inside specific
attractions and they may not be permitted to conduct
tours on foot, due to guiding regulations. This
option is therefore best suited to visitors looking
for a panoramic city tour.
• Tailor-made
sightseeing should be conducted within the city
limits.
• For tailor-made
sightseeing services you can expect your local guide
to have a good overall knowledge of the city sights
but if you require exceptionally in-depth commentary
on a particular attraction, this may not be
possible.
• For transfer
services where a Local Representative is included in
the service, they will assist with check-in as
necessary at your accommodation, airport, port or
station.
• For transfers that
include the services of a Driver who speaks either
the local or a foreign language, the driver will not
assist with check-in at your accommodation or at the
airport, port or station unless stated in the
extended description for that particular service.
• For transfer
services where a Local Representative is available
at the airport only, they will escort you to your
waiting driver who will carry out the rest of the
service in your booked vehicle.
• When advising
details for the service you wish to book, it is your
responsibility to ensure that all details sent to us
are correct.
• The durations of
all transfers are representative of the driving time
in average driving conditions. We take no
responsibility for a flight, train or other
connection being missed should the duration of the
service exceed that which we display. |